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Support services

If you are a cis man victim of sexual assault, contact CRIPHASE.

Support services

The direct aid component includes all the support services offered to women, cis and trans, as well as trans, Two-Spirit and non-binary people aged 12 and over who have been sexually assaulted. These services are free and confidential and are designed to help them overcome the consequences of sexual assault.

Our Services Offered

This service is the first step for all women, trans, Two-spirit and non-binary people who make a first request for help and support. Following a first call for help, we offer a welcome meeting in order to inform them of our approach in helping relationships and of our different services. This is also a time survivors to tell their stories and assess their immediate needs.

Individual follow-ups Individual follow-ups are done over a maximum period of 15 meetings. This type of service aims to support and accompany women, trans, Two-spirit and non-binary people in overcoming the consequences of sexual assault on their lives, in a more personalized setting.

We understand that the individual aspect of these meetings may not be in alignment with the needs and values of some Indigenous people and invite them to bring a trusted person of their choice if they wish to do so!

The support group is a place where women, trans, Two-spirit and non-binary people can help each other, listen to each other and support each other. Those who choose to attend a support group have the opportunity to participate in 15 group meetings.

The West Island CALACS also offers five individual follow-up meetings to all teenagers aged 12 to 17 years old, without waiting time. When it is difficult for them to come to the center, we offer them the possibility of doing the follow-up in their own environment, i.e. at school or in a community organization in their neighbourhood. 

We offer women, trans, Two-spirit and non-binary people in crisis situations three immediate meetings. They can then access support to help them overcome the difficult period they are facing. The meetings aim to equip women in crisis situations to get through this period of intense emotions and confusion.

We offer socio-judicial accompaniment to women, trans, Two-spirit and non-binary people who wish to obtain information and support in their efforts to find some form of justice. This accompaniment is punctual, and the duration varies according to the need. In addition, we offer accompaniment for those who wish to fill out the application form for a IVAC.

Thematic workshops on various themes such as shame and guilt, increasing happiness, sexual assault, emotions, anxiety, sexuality, body image, reconnection to the body, personal limits, etc. These workshops are offered on a monthly basis in English and in French, and this, in alternation

This service provides women, trans, Two-spirit and non-binary people who call us with referrals, information about the center and its services, and telephone support.

We offer individual follow-up services and socio-judicial accompaniment adapted to the reality of asylum seekers, refugees and individuals aged 12 and up without status or with precarious status who are survivors of sexual assault. We offer psychosocial support to help them navigate the legal immigration process, to seek asylum based on the experience of sexual assault and to overcome the consequences of these assaults, whether they took place in Canada or in their country of origin.

We offer the Monarch Projects services in Spanish, Portuguese, Arabic (Morocco, Tunisia, Algeria, Lebanon), Kirundi and Kinyarwanda. We are currently working on providing complimentary interpretation services.

Click here to learn more.

To ensure that trans, non-binary and Two-Spirit survivors feel understood and that their realities are reflected in our services, we offer them if desired with a by-and-for approach. In other words, it is possible for them to receive services from a person of one of these communities. We also offer a support group exclusively by and for trans, non-binary and Two-spirit people!

To read more about Project Open Arms and the inclusion of trans, non-binary and Two-Spirit people in our services: click here.

To find out more about our Support Group for trans, non-binary and Two-Spirit survivors, click here.

The principles of our support services


The West Island CALACS challenges structures of oppression and the social inequalities that result from them. It offers an intervention that respects and values the multiple identities and experiences of the service users.

Universal accessibility

We aim to provide a space and services that ensure full social participation for all. Our premises are accessible for people with reduced mobility.  We are equipped with wheelchair ramps. Our services can be offered by videoconference if needed.


The West Island CALACS uses an intersectional feminist intervention, allowing us to understand the interconnectedness of systems of oppression and their impact on individual experiences. We invite you to read our intervention protocol to learn more.

Whether the abuse happened recently or years ago, we are here to listen and offer you the support you deserve.

There is no taboo in seeking help.